MyCreds™
MyCreds™ is an innovative digital credential wallet. It provides a secure, efficient, convenient, and easily accessible way for apprentices and certified trades professionals to share, and for employers to access, digital credentials anytime, anywhere, on any device.
Documents issued by the Nova Scotia Apprenticeship Agency (NSAA) through MyCreds™ are verifiable, secure, and cryptographically signed, meaning they can’t be altered. Because credentials issued through MyCreds™️ are tamper-free, employers are able to quickly access shared documents with no further verification required.
The introduction of MyCreds™️ is an exciting step in NSAA’s modernization of the apprenticeship and trades certification system in Nova Scotia.
Benefits
- Improved experience accessing and sharing credentials.
- Globally recognized, secure and trusted platform.
- Authentic and verifiable documents.
- Anytime, anywhere access to secure and tamper-free credentials.
- No wait times for replacement documents to be issued.
Frequently Asked Questions
The Nova Scotia Apprenticeship Agency is issuing Certificates of Qualification (CQ) and identification cards through MyCreds™.
The Nova Scotia Apprenticeship Agency is issuing Certificates of Qualification (CQ) and identification cards through MyCreds™.
Once NSAA issues you a digital credential, you will receive an email notification to register for a MyCreds™ account. Click on the “Register” button on the email to create an account. Please ensure that your email address on file with NSAA is up to date. If you need to update your email address, please fill out an application form on the NSAA website to update your contact info: Forms for Apprentices | Nova Scotia Apprenticeship Agency (nsapprenticeship.ca). You should NOT create a MyCreds™ account unless you have been issued a digital credential by NSAA.
Once NSAA issues you a digital credential, you will receive an email notification to register for a MyCreds™ account. Click on the “Register” button on the email to create an account. Please ensure that your email address on file with NSAA is up to date. If you need to update your email address, please fill out an application form on the NSAA website to update your contact info: Forms for Apprentices | Nova Scotia Apprenticeship Agency (nsapprenticeship.ca). You should NOT create a MyCreds™ account unless you have been issued a digital credential by NSAA.
Log into your MyCreds™ account to view all credentials which have been issued to you. To view a document, click on it. From the document you will be able to download a PDF copy, share it, and control who has access to it.
Log into your MyCreds™ account to view all credentials which have been issued to you. To view a document, click on it. From the document you will be able to download a PDF copy, share it, and control who has access to it.
If you wish to have an existing paper credential reissued or identification card in digital format, please fill out a Replacement of Photo ID form on the NSAA website: Forms for Apprentices | Nova Scotia Apprenticeship Agency (nsapprenticeship.ca).
If you wish to have an existing paper credential reissued or identification card in digital format, please fill out a Replacement of Photo ID form on the NSAA website: Forms for Apprentices | Nova Scotia Apprenticeship Agency (nsapprenticeship.ca).
If you know you have been issued a digital credential by NSAA but you haven’t received an email to create a MyCreds™ account, check your spam/junk folder. The email will have been sent from noreply@mycreds.ca to the email address NSAA has on file for you. If you need to update your email address, contact NSAA. If you still can’t find the email, contact NSAA on apprenticeship@novascotia.ca or 1.800.494.5651 toll free.
If you know you have been issued a digital credential by NSAA but you haven’t received an email to create a MyCreds™ account, check your spam/junk folder. The email will have been sent from noreply@mycreds.ca to the email address NSAA has on file for you. If you need to update your email address, contact NSAA. If you still can’t find the email, contact NSAA on apprenticeship@novascotia.ca or 1.800.494.5651 toll free.
Only documents which have been issued by NSAA will be available on your MyCreds™ credential wallet. If there is a digital credential you have previously accessed on your account but you can no longer see it listed as part of your Documents, please contact NSAA on apprenticeship@novascotia.ca or 1.800.494.5651 toll free.
Only documents which have been issued by NSAA will be available on your MyCreds™ credential wallet. If there is a digital credential you have previously accessed on your account but you can no longer see it listed as part of your Documents, please contact NSAA on apprenticeship@novascotia.ca or 1.800.494.5651 toll free.
You can print a copy of any credential that has been issued to you on MyCreds™. Simply select the credential you would like to print, click the “Download PDF” button, then print the downloaded document from your device.
You can print a copy of any credential that has been issued to you on MyCreds™. Simply select the credential you would like to print, click the “Download PDF” button, then print the downloaded document from your device.
On the “Documents” page, click on the credential you would like to share. Once you are viewing the document, click on the blue “Share” button on the top-right corner. You will be taken to a “Share documents” page and prompted to select a sharing method.
The easiest way to share a document is to select the Email option, where you will enter the recipient’s email address. Some of the information you enter will be visible to the recipient and some will be visible only to you; these are clearly marked under each field. You can set an expiry date to any credential you share, and you can create an access PIN for increased security. There is a HELP link on this page which you can access for a step-by-step guide.
You will only be able to enter one email address at a time. If you wish to share a document with more than one recipient, you will need to click the “Share” button again and go through the same steps as detailed above.
On the “Documents” page, click on the credential you would like to share. Once you are viewing the document, click on the blue “Share” button on the top-right corner. You will be taken to a “Share documents” page and prompted to select a sharing method.
The easiest way to share a document is to select the Email option, where you will enter the recipient’s email address. Some of the information you enter will be visible to the recipient and some will be visible only to you; these are clearly marked under each field. You can set an expiry date to any credential you share, and you can create an access PIN for increased security. There is a HELP link on this page which you can access for a step-by-step guide.
You will only be able to enter one email address at a time. If you wish to share a document with more than one recipient, you will need to click the “Share” button again and go through the same steps as detailed above.
No, there is no limit to how many times you can share a credential through your MyCreds™ account.
No, there is no limit to how many times you can share a credential through your MyCreds™ account.
On the “Sharing” page you can see a list of all credentials you have shared and whether the intended recipient has accessed the shared document.
You can also monitor and control who has access to a credential directly from the document itself by clicking the “Access control” tab on the top-right corner.
On the “Sharing” page you can see a list of all credentials you have shared and whether the intended recipient has accessed the shared document.
You can also monitor and control who has access to a credential directly from the document itself by clicking the “Access control” tab on the top-right corner.
On the “Sharing” page you can revoke access and add or change expiry dates to any credentials you have shared.
You can also do this directly from within any document by clicking on the “Access control” tab on the top-right corner.
You can revoke access to a shared document at any time.
On the “Sharing” page you can revoke access and add or change expiry dates to any credentials you have shared.
You can also do this directly from within any document by clicking on the “Access control” tab on the top-right corner.
You can revoke access to a shared document at any time.
If you have forgotten your password, you can reset it by clicking the “Can’t Sign In” link on the MyCreds™ login page. You will be prompted to enter your registered email address and you will receive an email to reset your password.
If you have forgotten your password, you can reset it by clicking the “Can’t Sign In” link on the MyCreds™ login page. You will be prompted to enter your registered email address and you will receive an email to reset your password.
If you are trying to reset your password but haven’t received an email, check your spam/junk folder. The email will have been sent from noreply@mycreds.ca.
If you are trying to reset your password but haven’t received an email, check your spam/junk folder. The email will have been sent from noreply@mycreds.ca.
Once a credential has been shared with you, you will receive an email from MyCreds™. The email will include the document issuer, document type, and a personalized message if the sender has included one. Click on the “View Document” button on the email. You will be prompted to verify your email address. The verification is instantaneous, and you will be able to view the document immediately.
If a PIN number was set by the sender when the document was shared, you will receive a separate email with the PIN number to access the shared credential.
Once a credential has been shared with you, you will receive an email from MyCreds™. The email will include the document issuer, document type, and a personalized message if the sender has included one. Click on the “View Document” button on the email. You will be prompted to verify your email address. The verification is instantaneous, and you will be able to view the document immediately.
If a PIN number was set by the sender when the document was shared, you will receive a separate email with the PIN number to access the shared credential.
Contact
For any remaining questions, you can contact NSAA toll free (in NS) at 1-800-494-5651 or by email at apprenticeship@novascotia.ca.